We love to hear good things about our program. Or if you have any suggestions we would love to hear those too!


Please note, we respond very kindly to polite individuals, hint, hint.






Where is my activation key???!!!


Its time to check your email. Activation codes are sent immediately after purchase to your email (so make sure you specified a real address). If your code is not there then check your SPAM folder. If its still not there give it 15 minutes. IF ITS STILL NOT THERE... email us. :-) We'll respond within a few hours tops. If its early in the morning someone will email you back before noon on the same day.


Kari starts up but she is not responsive.


Right-click Kari's icon and choose Run as Administrator.


I changed computers or lost my license key!


Email us with any or all of the following: full name, email you used to first purchase Kari 4, transaction ID.


Can I use my Kari 4 license code to register Kari 5?


Sorry, each new major version requires repurchase as is the practice with all common applications. However, updates within version (ie: Kari 5.5) will always be free.



Can Kari use Voice Recognition instead of typing?



Voice recognition is included in Vista, Windows 7, Win 8, and Win10 and can be downloaded for XP using Dragon Naturally Speaking.


Here is Dragon Naturally Speaking:




If you are using Vista, Windows 7,Win 8, or Win 10 please read the help files or do some Googling on how to get started. They are both system wide applications so you can use them on any program where you have to type something into a textbox.



I can't hear Kari talk! :-( Please help.


-Check to see if you inadvertently checked No Voices in your Main Options. Click Menu and go to Main Options. It's the first one at the top.


-If this doesn't work your Window's speech files may have been corrupted at some point in your computer's use. The easiest way to fix this is by purchasing a new quality voice from voice companies like Cepstral. Click here to try out their DEMO at their site.


-Your soundcard is not working properly.



I can't download the Emotion Chip.

- Your internet connection may be problematic. Download the Emotion Chip Installer here:




What's with Kari's voices on Mac?


The best voice for Kari on Mac is Victoria. Its the most advanced voice allowing her to move her lips. The others aren’t as good and some are in different languages which dont work very well.
Just go to Kari Menu>Main Options and change her voice to Victoria. Now shell move her lips.



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